Support

{"productPicker":{"title":"Select the Dyson machine you own"},"serialPrefixLookup":{"serialPrefixLookupTitle":"Enter your serial number for Dyson support","descriptionText":"We need the first three digits of your serial number. You'll find it on your machine, on the label that looks like this.","imageUrl":"/medialibrary/Images/Dyson/Support/SerialNumberRatingPlate.ashx","richText":"Example: 123-IL-A12345 or AB1-IL-A123456","helpLinkText":"Do you need help locating your serial number?","helpLinkUrl":"/lightboxes/shop/informationlinks/findyourserialnumber/findyourserialnumberdesktopandmobile.aspx","buttonText":"Find your machine","errorText":"Sorry we don't recognise that serial number. Please check and try again."},"journey":{"productBanner":{"backButtonText":"Return to selection"},"breadcrumbTrail":{"expandText":"See all steps","supportLandingPageTitle":"Support"},"contactUs":{"resolvedTitle":"We're glad the problem's been solved.","resolvedSubtitle":"Please let us know if there's anything else we can help you with.","unresolvedTitle":"Apologies. We can not help you online.","unresolvedSubtitle":"But our customer support team will be able to solve your problem.","inTouchText":"Please contact us.","expertsText":"Our experts are ready to help you.","contactMethods":[{"callUsText":"Call us on","phoneNumber":"03-6762924","helplineText":"","weekdayOpeningText":"08:30 - 16:00","weekendOpeningText":"08:30 - 12:00","contactMethod":"PHONE"},{"emailUsText":"Email us at","emailAddress":"info@bnzc.co.il","contactMethod":"EMAIL"}]},"rateSupport":{"buttonText":"Submit Feedback","ratingTitle":"How would you rate our online support?","ratingText":["Poor","Average","Good","Very Good","Excellent"],"submitAlertText":"Please select a rating "},"stepsData":{"downloadText":"Download PDF"},"promotionalBanner":{"isPromotionalBannerEnabled":"false","heading":null,"content":null,"appStoreImage1":"","appStoreImage2":"","appStoreLink1":null,"appStoreLink2":null}},"language":{"countryCode":"IL","cultureCode":"en-IL"},"deepLinkBaseUrlPath":"en-IL/SupportHome","error":{"resolveUnavailableText":"Support network unavailable","productUnavailableText":"The requested product is not available at this time","unableToContinueJourneyText":"We are unable to continue the current journey online","genericErrorText":"Our support system has encountered an error"},"pageTitle":"Support","isBottomBreadcrumbIsEnabledForTheMarket":false,"siteHomePageURL":"https://support.dyson.co.il/","siteHomePageDisplayName":null,"isSiteHomePageIsEnabled":false,"headerHtml":null,"footerHtml":null}